Shipping policy
Free Shipping
We offer free standard shipping on all U.S. orders over $75. Free shipping is automatically applied at checkout.
Order Processing
We strive to process and ship orders as quickly as possible. Orders are typically processed within 1–2 business days before being handed off to the carrier.
Please note that processing times may be slightly extended during sales, holidays, or promotional periods due to increased order volume.
Shipping & Delivery
Once your order has been processed and shipped, delivery times vary based on your location and the shipping method selected at checkout.
Standard shipping within the United States typically takes 3–7 business days after shipment, depending on the destination. Shipping timelines are determined by the carrier and are outside of our control.
For international orders, shipping times may vary significantly depending on the destination country and customs processing.
You will receive a shipping confirmation email with tracking information once your order has shipped. Please allow 1–2 business days for tracking details to update after the shipping label has been created.
Peak Periods & Delays
During peak seasons, holidays, or promotional events, both processing and shipping times may be longer than usual. Carrier delays during these periods may occur and do not constitute non-delivery.
Shipping Address Responsibility
Customers are responsible for ensuring all shipping information is entered correctly at checkout. EMME NYC is not responsible for orders shipped to incorrectly provided addresses or for packages that are lost, stolen, or missing after delivery due to unsafe or unreliable delivery locations.
Packages returned due to address errors or failed delivery attempts may be re-shipped at the customer’s expense.
International Shipping
International orders may be subject to customs duties, taxes, or additional fees imposed by the destination country. These fees are not included in our shipping rates and are the responsibility of the customer.
Contact
If you have any questions about shipping, please contact us at
info@emmenyc.com
EMME NYC
141 Flushing Ave, Unit 1112
Brooklyn, NY 11205