The Ultimate Gift
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Frequently Asked Questions
Order
We strive to process and ship your orders as quickly as possible! Typically, orders are processed within 1–2 business days. Once processed, shipping times vary depending on your location and the shipping method selected at checkout.
- Standard U.S. shipping: 3–7 business days
- International shipping: Times vary by destination
Holiday Reminder: To receive your order in time for the holidays, please place your order by December 16 if ground shipping is selected
Orders over $75 qualify for free standard ground shipping within the U.S. If you need your order sooner, compare the shipping rates at checkout to select an expedited option.
You will receive a confirmation email with tracking information once your order has been shipped.
Yes! All gift sets are designed to be ready-to-gift, and we leave out pricing on all gift orders. You can add a personalized gift note at the bottom of the checkout page. Just look for “Add Gift Message” to include your custom message.
We want your gift-giving to be worry-free! For the holidays, gift sets and candles can be returned within 30 days of delivery if they are unopened and in their original packaging. This ensures your gifts stay fresh and ready for someone special.
If your gift arrives damaged or defective, please contact us right away so we can make it right.
Smells amazing
I'm burning the Honey Jasmine and the Bamboo at the same time and I think it's the perfect scent
- Floral Gift Set Cathy
I love how much variety there is even between these 3 fruity smells- Yuzu is refreshing, Melon is sweet, and lychee is right in the middle! Definitely a great option for any of you who are looking to purchase a gift for someone, but don't know what to get
Fruity Gift Set - Jasmine N.
Got it as a gift, really loved the holiday gift wrap!
Chrome Gift Set (Limited Edition) - Jenny F